Surfside Web's Commitment to Quality
Here at Surfside Web you benefit from over 20 years serving the Internet community with quality solutions, not to mention in our bias opinion the most talented team in all of the Grand Strand. Our team manages our own networks and infrastructure in 3 load redundant world class datacenters throughout the U.S. (Tampa, Dallas, Sacramento) with 29 Edge servers throughout the world working for us to deliver what is typically under 1.5 second load time (TTFB) in most cases. We are proud of our innovation and even prouder of the team that keeps it going and moving upward. It takes that strong of a foundation to succeed in todays' web services and online marketing arena, and that's why we shine brighter than the rest.
Surfside Web is leading the way in Website Design, Custom Development, e-Commerce and Online Marketing providing you with secure, manageable, and reliable Web solutions with 100% efficiency and uptime. We also offer web hosting accounts, e-commerce and merchant services, networking solutions, application programming and SSL certificates for the utmost in security.
Better Service Through Education - At Surfside Web we find it beneficial to assist the customer in better understanding the Internet and the possible solutions that can be achieved. We have learned that assisting our customers in the improvement and advanced developments of their web space builds the relationship of trust that other companies can only dream of establishing.
Going Farther Than The Rest - Providing real-time dedicated Web services 24 hours a day, 7 days a week, 365 days a year is what distinguishes us above the rest. The World Wide Web is an ever changing and ever evolving advertising medium. We understand it can be a scary place for those just getting started and we are here to help.
Once you've setup your account with Surfside Web please visit the Customer Care Center where you will benefit from loads of valuable information including KB articles, How Tos and contact options. We try to make your job easier at the Surfside Web Customer Care Center.
Technology Partners - We have partnered with the top technology companies around the globe to offer you unparalleled Website functionality. As the Web and your needs change we extend ourselves and our technology to new and greater things and sometimes that requires us to partner with the top names in Web technologies. Entrusting them to what they're good at leaves us time and resources to concentrate on those things that we are. This includes new and innovative web technologies as well as improving what is already the best server security in the business.
Innovation in Technology - Meanwhile in-house here at Surfside Web we are constantly at work on the development of new innovative technologies and improving upon the ones that already exist. We work for and with many of the top names in innovation. Surfside Web software engineering staff currently works with (at the time of this writing) the W3C, PHP, AJAX, jQuery, Python, Ruby, MySQL, Exim, Apache, Spamassassin, Dovecot, FreeBSD, Magento, PrestaShop, OpenCart, ZenCart, CRE Loaded, WordPress, Joomla, Moodle and Drupal opensource communities; not to mention many more you may not have never heard of.
e-Commerce Industry Quality - Staying a step above the high quality standards as set by the e-Commerce and security industries isn't easy. New software applications are released monthly on the Internet and vulnerabilities and exploits are under development the following day. Here at Surfside Web we have to foresee the possibilities and forecast the results. We keep on top of what the bad guys are doing and by the time they find an exploit we've found a way to block it. It's a difficult and hair pulling process sometimes. However, we do it and we've been doing it for many years by sticking to our own set of quality control standards. The outcome is that Surfside Web is one of the few truly 100% PCI compliant web hosts in the industry.
99.9% Uptime Guaranteed - We offer our customers a 99.9% uptime guarantee which is just a gracious formality! Our typical 100% uptime actually averages to about 5 minutes annually. Most if any downtime you could experience would take place within announced maintenance windows that would take place between 12 - 1 AM on Friday or Saturday nights very late and outside of prime-time hours. This seldom seen downtime would be for network uplink maintenance on a router or switch. Major server upgrades are now done while the server is up thanks to new and advanced server technology. We do upgrades regularly so that are servers can remain healthy and PCI Compliant.
30 Day Money Back Guarantee - Still here? Haven't ran over to buy one of our hosting solutions yet? You certainly drive a hard bargain. As a definitive industry leader and innovator we're committed to the professional and friendly hosting of your Website and to your satisfaction. We've already stated that we provide solid and secure solutions with incomparable service and 24/7/365 support backed by a 100% (99.9% formality) uptime guarantee and at prices you can afford? What else could we possibly offer besides a 30 Day Money Back Guarantee. Try our hosting for 30 days and if you aren't completely satisfied we'll honor your cancellation and give you your web hosting money back. Find out why we hold a customer retention of over 10+ years. You'll be glad you did.